KBC Bank

Meet KBC, an international financial and insurance group operating primarily in Belgium, Central and Eastern Europe, and selected Asian markets. Offering integrated solutions in banking services, insurance, and asset management, KBC is committed to innovation. The goal is to sustainably evolve its services, closely aligning with customer needs and societal responsibility.

The Challenge:

KBC faced the challenge of an outdated web development strategy struggling to keep pace with rapid market changes and evolving user expectations. Their antiquated technological approach hindered agile responses to customer demands and effective management of security challenges and frequent updates. Consequently, KBC's digitalization efforts were unable to fully leverage the opportunities presented by modern digital technologies.

The Solution:

In response to these challenges, Webtown provided a solution by introducing cloud-based technologies and implementing the Liferay DXP platform. This approach enabled fast, secure development and manageable releases. Through this technological shift, KBC was able to create a customer-centric, fast, accessible, and mobile-friendly website seamlessly adapting to the expectations of the digital age. The digital transformation led by Webtown's experts prioritized agility and continuous innovation, ensuring that KBC's web development approach outshone its market competitors.

Results:

Following the successful completion of the project, KBC not only obtained a modern, user-friendly digital platform but also significantly strengthened its market position in the financial sector. The enhanced user experience, exceptional accessibility, and mobile adaptation allowed KBC to swiftly adapt to continually changing market demands. The digital transformation, led by Webtown, not only modernized KBC's current digital presence but also laid a solid foundation for future growth and innovation.